Educate Employees and Enhance MSP Services with a
Special Offer for IAMCP Members
IAMCP members can now take advantage of ClipTraining’s Employee Training and Enablement (ETE) platform free for internal users* with additional subscription rate discounts for MSPs for their customers.
ClipTraining’s Employee Training and Enablement platform addresses the core learning and backend functionality needed by every organization:
Click the video below to play the platform walk-through
https://vimeo.com/996234871/52bf92fb08
Cybersecurity Awareness Training
Ensure employees are reminded of the need to remain vigilant when interacting with email and the web. Through example videos and consistently refreshed training materials (including our monthly Insights video series), employees are educated on good cyber hygiene and best practices to reduce the risk of cyberattack.
Microsoft 365 User Training
Increase adoption of Microsoft 365 and improve employee productivity with task-based “how-to” videos created by industry experts. Covering all aspects of Microsoft 365, this training is perfect for new employees getting up to speed or for existing users to learn to better use solutions within the Microsoft 365 platform.
Self-Service Custom Training
Create training and exams specific to the organization; from employee onboarding to on-the-job training, to application-specific learning, to reskilling and upskilling. Training content can be filetypes already familiar, including presentations, Word documents, PDFs, videos, and even links to existing training elsewhere on the web.
Compliance & Policy Management
Reduce organizational liabilities by ensuring employee compliance with internal and external workplace policies. Employee attestation confirms who has read and agreed to codes of conduct and ethics; policies around acceptable use, social media, confidentiality, and intellectual property; NDAs, compliance, and more.
Learning Management
Maximize employee learning through the ability to assign courses and modules pertinent to their role visible to employees as Channels of learning. Ownership of training management can be delegated, further creating self-reliance on the organization’s members to self-service the management of its’ training.
Tracking & Reporting
Validate employee learning is happening with full visibility into organization-wide training activity and employee learning advancement. Reporting on individual users and courses provides insight into whether training is being utilized. Reporting on exams provides a feedback loop to discern whether learning is occurring and specifically where it’s not.
Why should MSP’s take advantage of this offer from IAMCP & Microsoft?
Take a look at the list of services you offer below and learn how Employee Training and Enablement can be used to enhance your service value or add on new lines of service with customers.
A Training Platform Designed with the MSP in Mind to Enhance Your Existing Services and Create New Ones
Our Employee Training and Enablement modules align with a number of your existing service offerings, giving you the opportunity to augment existing services while simultaneously creating new services and streams of revenue.
RMM
Custom Training can be created to address the most common user endpoint issues, allowing the user to self-support, thereby lowering overall support costs.
Managed Microsoft 365
Microsoft 365 User Training can be used to drive platform adoption, further establishing the continued need for your managed service.
Cybersecurity
Cybersecurity Awareness Training educates the employee on their role in helping protect the organization through good cyber hygiene, strengthening the customer’s security stance.
Service Desk / Support
Microsoft 365 User Training can answer many of the how-to questions users have. Custom training on the most common service desk calls built by the MSP can also reduce calls and lower support costs.
Backup/Disaster Recovery
Compliance & Policy Management can include an Acceptable Use Policy and intellectual Property Agreement to direct employees to store organizational data in locations protected by backup.
Cloud
Custom Training can be used to simply centralize existing learning for cloud-based solutions using little more than URLs to external educational sources, helping customers access the training they need centrally and instantly.
Compliance
Compliance & Policy Management can include learning and exams on the practical application of applicable compliance regulations, increasing an organization’s ability to remain compliant.
Self-Service Training
By delegating management access to the customer, they can use Custom Training to build out their own organization-specific training content to further enable employees.
MSP-centric features
Our Employee Training and Enablement Platform offers the following features specific for MSPs:
A turnkey, co-branded online training platform
Setup takes just 15 minutes, and you are ready to begin offering an Employee Training and Enablement services to your customers with your branding.
Best of breed training – all in a single solution
All four best in class training options – cybersecurity, Microsoft 365, policy & compliance management, and custom training – are provided via a single web-based portal.
Multi-tenant management
Manage all your customers’ training from a single portal, centralizing management and allowing for any custom training you’ve created to be made available to any and all of your customers, as you see fit.
Self-Service-Capable
Don’t want to manage ETE but want to offer it to customers that can manage it themselves? You can simply provide the co-branded platform as the service offering and delegate access to your customer to manage their instance.
Service-Minded Flexibility
Only interested in offering, say, cybersecurity training? You don’t need to offer all of the training within ETE to your customers; you can use the one part of it that aligns with your existing service offerings – with the ability to take advantage of unused modules when ready.
Client-based pricing
Our ETE platform subscriptions are licensed based on the number of clients making it easy to enhance and differentiate your service by embedding the platform as a core value or as an added tier of support.
There are even courses for technicians to build IT fundamental skills!
ClipTraining’s library includes Customer Service Skills for Techies and CompTIA IT Fundamentals+ (FC0-U61) with over 28 hours of training. Additional CompTIA and Microsoft certification training is also available to add right through the platform from the experts at ACI Learning.Don’t miss out on this opportunity to enhance your team’s skills and provide even better service to your clients.
For more information about our on-demand training and enablement solution for MSPs and how to take advantage of the TD SYNNEX offer, fill out the form below and a representative will contact you.
