Getting Started

This lesson discusses terminology that is important to understand when viewing the training clips for Outlook 2003. You will get a first look at Outlook 2003 and then learn how to adjust your Toolbars.

Simple E-Mail Features

Learning to send a simple email is easy. You’ll be a pro after this lesson. You’ll also learn how to view, forward, delete and print messages.

Message Options

In this clip you will learn basic options that you can set when you send an email message. You can establish a priority (low or high importance) and you will see how to use CC and BCC to copy the message to multiple recipients.

Advanced Message Options

There are a variety of messaging options that you can control. Consider the following:

• How your messages are sent
• The levels of importance and sensitivity that they are sent with
• Whether or not you receive delivery and  read receipts
• When a message is delivered
• Whether a message has an expiring time
• If you want replies sent to another individual or group

Formatting & More

This lesson will explore changing the format of your message. You can change the way your words appear within the message, the alignment of them and how they are listed. Another important aspect of Outlook is attaching files, which is one click away!

Stationary Options

Using Stationery allows you to make your message more interesting and allows you to express yourself and show a part of your personality within your email.

If you haven’t checked out the stationery in Outlook, go to Tools | Options and click on the Mail Format Tab. You can pick one from there, you can make one of your own, or obtain more online.

Signatures Part 1

Just as when you write a real letter you may include your signature, you can do the same thing with your messages in Outlook. You can create multiple signatures for different occasions. Just remember to keep it simple, dignified and professional.

Signatures Part 2

Creating a Flag Toolbar

You may be wondering 'What is the purpose of creating a flag toolbar?' Well, you can mark each incoming message with a flag that helps you to see what kind of priority it has. This clip will not only show you how to create one but you will also learn how to make your own toolbars with whatever commands you would like.

Managing E-Mail Messages

How can you keep your messages organized? You can set up reminders to help you follow up on messages later on by creating flags.

Working With Folders

Folders are a wonderful way to keep organized. Learn how to create and use them in this clip.

Rules Part 1 - Types of Rules

Rules can help you organize your email, help you establish actions that would occur automatically based on certain criteria and filter out unwanted messages.

Rules Part 2 - The Rules Wizard

This clip includes a practical lesson on creating rules. Rules can be a little intimidating, but this clip makes it easy. You can automatically have certain rules applied to specific senders’ messages. You can even have Outlook send you a message on your mobile device when you receive a message.

Rules Part 3 - Advanced Rules

In this lesson you will learn how to set up more complicated rules. This is a helpful tactic that you can use to keep control of important messages that can be easily lost in a busy office.

Using the Junk E-mail Filter

Are you accosted by junk mail? If so, you need to work on your Junk Mail options. It’s an easy way to filter out unwanted mail. Just remember, you must check your Junk Mail Folder often to make sure no important messages are there.

The Out Of Office Assistant

The Out of Office Assistant automatically replies to emails that are sent to you when you are away.  You can turn it on by clicking on Tools | Out of Office Assistant. When you are out of the office, you won’t have to worry that important emails are being ignored. You can have them forwarded to the proper person, or have a specific reply designed.

Mail Merge With Outlook

You can use your Contacts in Outlook 2003 as your data source to do a Mail Merge. This can be a very effective tool. Exporting your contact information into a mail merge is a simple way to use the contact list to your best advantage.  You can also categorize your contacts into groups that you would normally send something to.

Contacts

Contacts can be handled in a variety of ways depending on your company. Explore how to work with them in this clip. If your contacts are getting out of hand, try categorizing them.

The Outlook Calendar

The Outlook Calendar allows you to record your appointments and set reminder notices for appointments and events. You will learn how to set one time and recurring appointments, delete appointments and schedule meetings.

Shared Calendars

You can share your calendar with others. This is helpful if your secretary schedules appointments for you.  You can also open shared calendars of others, which is an asset if you need to coordinate your schedules for a meeting. You will find that sharing is simple when you view this clip.

Scheduling Appointments

In this lesson you will see how to create an appointment and how to use color-coding in your calendar.  Coloring can be edited in your toolbar by going to the Calendar Coloring button.

Recover Deleted Items

In this lesson you will discover that permanently deleted messages are recoverable if using an Exchange Server.  Try the following steps: Tools | Recover Deleted Items.  Then choose the items to recover and choose the Recover Selected Item.

The Meeting Planner

In this lesson, we will show you how to send a meeting notice. After scheduling the appointment, click the Invite Attendees meeting. After adding all attendees and resources needed, it is wise to check their schedule in the Scheduling tab.

Outlook 2003 vs. Outlook 2007

This lesson will explain some new features of Outlook 2007.  This includes, previewing not just e-mails in the Preview Pane, but also attachments without exposing your computer to any harmful elements.

Outlook 2007 Out-of-Office Assistant now allows you to schedule times to turn it on and off.

Some features may be available only if you are and running Windows Vista and using a 2007 Exchange Server.